Do discount codes expire?

Yes - most discount codes come with an expiry date or a re-verification requirement. Here’s what you need to know:

1. Group discounts (Students, Healthcare, Key Workers, Teachers, Seniors, Disability)

   • These codes are usually long-term, but GoCertify may ask you to re-verify your eligibility every 6–12 months.

   • Once re-verified, you’ll be issued a new active code.

   • If your code has expired, simply go back to the relevant discount page and re-verify your status.

2. Promotional codes (seasonal offers, sales, newsletter sign-up codes, limited-time promotions)

   • These almost always have a set expiry date (e.g. valid until 11:59 pm GMT on a specific day).

   • Details of the validity period will be clearly communicated on the offer page, email, or campaign.

   • Once expired, these codes cannot be reactivated.

3. One-off personal discount codes

   • Sometimes, you may be issued a personal code (e.g. as part of a goodwill gesture or customer service resolution).

   • These are usually single-use.

4. Subscription discounts

   • Subscription savings (10% off every delivery) are ongoing and do not expire while your subscription is active.

   • However, discount codes cannot be applied on top of subscription orders.

5. How to check if a code is still valid

   • If a code has expired, you’ll see an error message at checkout saying the code is invalid or no longer active.

   • To avoid missing out, always check the terms and conditions on the email, campaign, or discount page where you received the code.